Return & Refund Policy

RETURN POLICY |NITZ INC.

RETURN & EXCHANGE POLICIES

  • Refunds will be made for all merchandise in original unused condition within 30 days of the date of delivery.
  • Refunds will be given in the original form of payment.
  • Shipping and handling costs are non-refundable.
  • Refund will include the cost of the item, plus any applicable sales tax.
  • You can also exchange an item for another. If the price of the other item is higher than the purchased item, difference is to be paid.

CUSTOM ORDERS

Custom order are made specifically for a person and it is not possible for us to re-sell it. Therefore, custom orders are Non-Refundable. However, if there is any issue with the custom order, we can try our best to resolve the issue.

INCORRECT ORDERS OR DAMAGED PRODUCTS

If a product is shipped incorrectly or arrives damaged, we will replace the item or accept a return of that item and provide a full refund.

GIFT RETURNS

All returns will be credited to the original form of payment.